Solutions

Telecom network and service assurance for efficient NOC/SOC operations

Establish umbrella monitoring for fixed core, transport, access networks, mobile networks, and service platforms. Manage B2B service quality and assurance processes from the NOC and SOC.

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Umbrella alarm and performance management
Mobile and fixed networks in one tool
360° view of network, services, and customers
Technical and administrative data view combined
Automatic network discovery
Service Impact Analysis
Assurance of B2B services
Service Quality Management
Data center infrastructure assurance
Resource and Service Assurance combined

Umbrella alarm and performance management
Mobile and fixed networks in one tool
360° view of network, services, and customers
Technical and administrative data view combined
Automatic network discovery
Service Impact Analysis
Assurance of B2B services
Service Quality Management
Data center infrastructure assurance
Resource and Service Assurance combined

UMBOSS addresses these challenges of converged telecoms

Silo organization and disjoined domains

Multiple domains with multiple NMSs and element managers, with no combined health and performance dashboards.

Multi-vendor environment

Numerous equipment and service platform vendors with individual management systems require manual coordination.

Need to refocus from resource to service

Engineers are focused on network and service platforms, while the market demands a service-focused approach.

Ensure high accuracy of resource inventory data

Your resource inventory is available, but it’s uncertain if the data is correct and up to date. Reconciling inventory data with real-world data is a priority.

High stress levels in the NOC and SOC

NOC and SOC engineers struggle with tackling the simplest and most difficult tasks manually – lack of automation.

SLAs jeopardized

Inadequate response and repair times put your service SLAs into jeopardy. Mechanisms to track and manage SLOs are a must.

UMBOSS is a telco-grade solution for assurance challenges

Umbrella resource assurance

Unified management of consolidated and contextualized network and platforms health data help reduce time to respond to issues, resolve issues more quickly, improve overall uptime and performance of the whole network.

Umbrella B2B service assurance

B2B services quality is improved, issues fixed more quickly, SOC processes improved. Satisfaction of customers is higher resulting in less churn and more up-sell, x-sell and acquisitions.

Autonomous assurance ops

Autonomous remediation is made possible resulting in shorter outages of network and services and improved satisfaction of all customers and telecom’s engineers.

UMBOSS Brochure

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What our
clients say

The excellence of the data center and corporate communication services we provide is of paramount importance. With UMBOSS, we have consolidated and streamlined our assurance processes, both in the core and access network, as well as in the data center.

Vladimir Olujić

CTO Databox

Our B2B customers are a key focus area within our telecom. Assuring the technical excellence of the services we provide is a distinguishing factor for us. UMBOSS is the key technical component that helps us achieve our goals.

Mario Klarić

Head of Operations Support Systems at A1 Hrvatska d.o.o.

Making sure that our manufacturing processes run smoothly is a critical aspect of our daily operations. UMBOSS provides us with an umbrella view of our network and IT infrastructure’s health and allows us to react promptly and assure that all IT services work well.

Zoran Ljubić

IT Director, NEXE Grupa

Interested in discovering more?

You can read all you want about UMBOSS, but the best way is to experience it through a demo.

Schedule a Demo Become a Partner

Telecom network and service assurance for efficient NOC/SOC operations

UMBOSS addresses these challenges of converged telecoms

Silo organization and disjoined domains

Multi-vendor environment

Need to refocus from resource to service

Ensure high accuracy of resource inventory data

High stress levels in the NOC and SOC

SLAs jeopardized

UMBOSS is a telco-grade solution for assurance challenges

Umbrella resource assurance

Umbrella B2B service assurance

Autonomous assurance ops

Address Book

Automatic Discovery and Reconciliation

Portal

Service Quality Management (SQM)

Event and Fault Management

Automation

UMBOSS Brochure

Consolidate alarms from multiple network domains

Network alarm enrichment management system

Cross-domain performance management for full insight

Automatically discover network inventory

Continuous scanning assures network monitoring

Boost telecom B2B sales with your OSS data

Bring telco to enterprise by simply sharing your NOC

What our
clients say

The excellence of the data center and corporate communication services we provide is of paramount importance. With UMBOSS, we have consolidated and streamlined our assurance processes, both in the core and access network, as well as in the data center.

Vladimir Olujić

Our B2B customers are a key focus area within our telecom. Assuring the technical excellence of the services we provide is a distinguishing factor for us. UMBOSS is the key technical component that helps us achieve our goals.

Mario Klarić

Making sure that our manufacturing processes run smoothly is a critical aspect of our daily operations. UMBOSS provides us with an umbrella view of our network and IT infrastructure’s health and allows us to react promptly and assure that all IT services work well.

Zoran Ljubić

Cross-domain performance management for full insight

Network alarm enrichment management system

Interested in discovering more?

Telecom network and service assurance for efficient NOC/SOC operations

UMBOSS addresses these challenges of converged telecoms

Silo organization and disjoined domains

Multi-vendor environment

Need to refocus from resource to service

Ensure high accuracy of resource inventory data

High stress levels in the NOC and SOC

SLAs jeopardized

UMBOSS is a telco-grade solution for assurance challenges

Umbrella resource assurance

Umbrella B2B service assurance

Autonomous assurance ops

Deliver reliable & seamless services to your customers with our modules

Address Book

Automatic Discovery and Reconciliation

Portal

Service Quality Management (SQM)

Event and Fault Management

Automation

UMBOSS Brochure

Use cases

Consolidate alarms from multiple network domains

Network alarm enrichment management system

Cross-domain performance management for full insight

Automatically discover network inventory

Continuous scanning assures network monitoring

Boost telecom B2B sales with your OSS data

Bring telco to enterprise by simply sharing your NOC

What our clients say

The excellence of the data center and corporate communication services we provide is of paramount importance. With UMBOSS, we have consolidated and streamlined our assurance processes, both in the core and access network, as well as in the data center.

Vladimir Olujić

Our B2B customers are a key focus area within our telecom. Assuring the technical excellence of the services we provide is a distinguishing factor for us. UMBOSS is the key technical component that helps us achieve our goals.

Mario Klarić

Making sure that our manufacturing processes run smoothly is a critical aspect of our daily operations. UMBOSS provides us with an umbrella view of our network and IT infrastructure’s health and allows us to react promptly and assure that all IT services work well.

Zoran Ljubić

Related resources

Cross-domain performance management for full insight

Network alarm enrichment management system

Interested in discovering more?

What our
clients say