Umbrella Network and Service Assurance. Done right.

360° view over your network, services and customers, with analysis and remediation tools, all on a single screen.

Event and alarm consolidation and advanced processing with enrichment, correlations, RCA, and other functionality.

Performance data consolidation with thresholds, baselining, forecasting, KPI calculation and other functionality.

Automatic discovery of all active components of your ICT infrastructure and data reconciliation with your inventory system.

Active physical, logical and virtual resource inventory of your digital infrastructure.

Data repository for your organization’s customers, locations, and contacts.

Automated collection of all physical and virtual device configurations and their versioning.

Automation of external processes or scripts to facilitate a controlled remediation and other closed-loop actions.

Mapping of products and service orders to customer-facing services, resource-facing services, and resources themselves.

End customers service quality computation and service-level alarm triggering when service is degraded or down.