Solutions

Umbrella assurance for government sector ICT

As a government body, agency, municipality, or digital city, establishing umbrella assurance for your communication and IT systems is key to providing high-quality public services to your citizen customers.

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Umbrella insight
Umbrella alarm and performance management
Service Impact Analysis
Service Quality Management
Resource and Service Assurance combined
Data center infrastructure assurance

Umbrella insight
Umbrella alarm and performance management
Service Impact Analysis
Service Quality Management
Resource and Service Assurance combined
Data center infrastructure assurance

Data center infrastructure assurance
Resource and Service Assurance combined
Service Quality Management
Service Impact Analysis
Umbrella alarm and performance management
Umbrella insight

Data center infrastructure assurance
Resource and Service Assurance combined
Service Quality Management
Service Impact Analysis
Umbrella alarm and performance management
Umbrella insight

Challenges of ICT operations in government bodies and agencies addressed by UMBOSS

Silo organization and disjoined domains

Multiple domains with multiple NMSs and element managers, with no combined health and performance dashboards.

Multi-vendor environment

Numerous equipment and service platform vendors with individual management systems require manual coordination.

Ensure high accuracy of resource inventory data

Your resource inventory is available, but it’s uncertain if the data is correct and up to date. Reconciling inventory data with real-world data is a priority.

Properly manage data center infrastructure and services

Managing multiple data centers in terms of inventory and performance is key to providing excellent public services.

Assuring digital public services

Digital public services rely on ICT infrastructure, and understanding the quality of the digital services is key to ensuring their operation.

Security of public services

Monitoring ICT infrastructure and detecting security incidents combined provide the foundation for delivering secure public services.

UMBOSS assures the digital infrastructure of government and public services

Umbrella network and IT assurance

Unified management of consolidated and contextualized network and platforms health data help reduce time to respond to issues, resolve issues more quickly, improve overall uptime and performance of the whole network and data center infrastructure.

Autonomous assurance of digital public services

The quality of all public services is improved and issues are resolved faster with automated remediation triggered automatically.

Accurate and up-to-date resource inventory

With UMBOSS Automatic Discovery and Reconciliation, your inventory becomes accurate and up-to-date. Assurance processes become streamlined and asset management processes improve significantly.

UMBOSS Brochure

Want more details before we connect? Download a brochure and learn more about UMBOSS.

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What our
clients say

The excellence of the data center and corporate communication services we provide is of paramount importance. With UMBOSS, we have consolidated and streamlined our assurance processes, both in the core and access network, as well as in the data center.

Vladimir Olujić

CTO Databox

Our B2B customers are a key focus area within our telecom. Assuring the technical excellence of the services we provide is a distinguishing factor for us. UMBOSS is the key technical component that helps us achieve our goals.

Mario Klarić

Head of Operations Support Systems at A1 Hrvatska d.o.o.

Making sure that our manufacturing processes run smoothly is a critical aspect of our daily operations. UMBOSS provides us with an umbrella view of our network and IT infrastructure’s health and allows us to react promptly and assure that all IT services work well.

Zoran Ljubić

IT Director, NEXE Grupa

Interested in discovering more?

You can read all you want about UMBOSS, but the best way is to experience it through a demo.

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Umbrella assurance for government sector ICT