Portal
Give consolidated data context with resource, service, and customer information and provide engineers with tools to assure it all.
Does your NOC/SOC suffer from screen overload?
When each team has its own ICT domain with a separate NMS or element manager, there’s no way to display all health and performance data in one place and manage it in a unified way. A 360° view portal makes it happen and a fast response to any situation becomes easy.
Put all alarms from all ICT domains on a single dashboard portal and manage them in a unified way.
Correlate alarms across domains to describe complex alarm configuration with only one meaningful alarm.
Enable alarm enrichment to learn all about an alarm’s origin and retrieve all data needed for troubleshooting.
Store all history alarms from all systems in one place so nothing hinders the forensic analysis.
Centrally manage all alarms: acknowledge, change severity and priority, update the alarm journal, and access a knowledge database – all from one place.
Ensure your umbrella system understands who your customers are, what services are provided to them, at which locations, and who is impacted by a fault.
Life is easier in the NOC and SOC with the Portal
UMBOSS’s intelligent 360° view Portal provides insight into network and IT health and performance with various dimensions: event and alarm dashboards, custom dashboards with gauges, tables, graphs, and performance-specific data dashboards.
The UMBOSS Portal utilizes integration point adapters to access data from currently used IT, BSS, and OSS systems. It features a powerful search engine across all data sets that significantly reduces the time NOC engineers typically spend collecting relevant data before troubleshooting can begin.
Operational and management reporting is made easy, whether scheduled or ad-hoc, pre-defined or parametrized. Significantly enhance the efficiency of your NOC and SOC while saving time. Customizing reports in WYSWYG fashion is a simple task with UMBOSS.
Assurance is all about acting on detected and isolated issues. UMBOSS’s automatic remediation capabilities significantly reduce manual work of NOC engineers. Embedded and customized actions can be started when a certain faulty condition is detected to initiate simple or more complex remediation procedures.
The UMBOSS Portal visualizes your network devices, L2, L3, OSPF, BGP, SAN, and other topologies, either schematically or geographically. There’s a geographic heatmap of locations with alarms that displays traffic links colored by their load. Free-hand topologies are created using UMBOSS's web based easy to use editor. Altogether this makes ICT data come alive.
The UMBOSS Portal is for resources and services. The customer view displays customer data, customer and resource-facing services, service status, service locations, and all other data needed to manage services effectively.
Key benefits of the Portal module
Filter and display all network, IT infrastructure, services, customers, administrative and other data present in one GUI, just the way you need.
Manage event, fault, performance, service, and service quality data from the same user interface.
Transition from the heatmap to identify the fault and affected device with just two clicks. Then diagnose and start necessary remediation with the Tools section.
Visualizing data to effectively monitor the health of ICT is straightforward. Dashboards are customizable and can be shared among engineers.
Focus on ensuring that everything works fine, not generating alarms. This is where UMBOSS excels.
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Interested in discovering more?
You can read all you want about UMBOSS, but the best way is to experience it through a demo.
