UMBOSS modules

UMBOSS Overview

Network and Service Assurance. Done right.

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Introducing UMBOSS

Developed with consolidation and an umbrella concept in mind, UMBOSS stands for “Umbrella Operations Support Systems.” UMBOSS pulls in resource and service data from across all domains via its dynamic tool stack. Vendor- and protocol-neutral, it integrates with pre-existing OSS/BSS environments to unify and manage network and service assurance processes.

Consolidated data management

01

UMBOSS seamlessly integrates and processes data from various sources, ensuring comprehensive data processing across all network and IT domains.

Unified operations

02

Experience a unified approach with UMBOSS, offering event and fault management, performance management, inventory management with interactive topologies, automatic network discovery and reconciliation, service inventory, and service quality management, all in one platform.

Umbrella network insight

03

UMBOSS integrates with your BSS, OSS, and IT systems, providing a complete overview of your network, hybrid data center, customers, and services. Equipped with analytics tools,
corrective actions, and report sharing, UMBOSS ensures comprehensive network management.

Benefits of UMBOSS –
Umbrella Assurance

UMBOSS customers are its strongest advocates, and they enjoy a multitude of benefits.

Insight into network and hybrid data center health

Quickly resolved issues

Network and DC outages minimized

Automated and autonomous remediation

Timely management reports

Complete insight into the health of digital services

Primary tool for your NOC and SOC

Consolidated Resource Assurance Resource Management Providing Context Service Assurance is What You Want! Automation for autonomous assurance Portal providing a 360° view over assurance operations

Consolidated Resource Assurance

Event, Fault, and Performance Management operate on data collected and consolidated from all ICT domains using direct access to data, NMSs, and EMSs. Alarming, cross-domain correlation, deduplication, enrichment, root-cause analysis, SIA, KPI calculations, threshold calculations, anomaly detection, forecasting, and many other functions are available to support your operations.

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Event and Fault Management

Event and alarm consolidation and advanced processing with enrichment, correlations, RCA, and other functionality.

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Performance Management

Performance data consolidation with thresholds, baselining, forecasting, KPI calculation and other functionality.

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Resource Management Providing Context

Automatic Discovery and Reconciliation identifies all devices and topologies, storing them in the resource inventory – Network Device Management. This data is utilized for alarm and performance data enrichment, streamlining assurance processes. Configuration Management collects and versions device configurations, while the Address Book maintains locations, customer data, and contact information.

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Automatic Discovery and Reconciliation

Automatic discovery of all active components of your ICT infrastructure and data reconciliation with your inventory system.

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Network Device Management

Active physical, logical and virtual resource inventory of your digital infrastructure.

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Configuration Management

Automated collection of all physical and virtual device configurations and their versioning.

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Address Book

Data repository for your organization’s customers, locations, and contacts.

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Service Assurance

Service Inventory is a catalog-driven TMF-aligned mapping between products, service orders, service order items, customer-facing services (CFS), resource-facing services (RFS), and resources. Service Quality Management (SQM) is based on a hierarchical service model with corresponding key performance indicators (KPIs) and key quality indicators (KQIs). The Service Quality Manager calculates service status and triggers service-level alarms for degraded or dysfunctional services.

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Service Inventory

Mapping of products and service orders to customer-facing services, resource-facing services, and resources themselves.

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Service Quality Management (SQM)

End customers service quality computation and service-level alarm triggering when service is degraded or down.

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Automation

UMBOSS enables autonomous assurance by empowering both resource and service assurance to trigger external actions, from remediation to rerouting and beyond, including business-oriented actions like initiating service upsells. Robust automation allows your team to effortlessly automate targeted remediation actions. Addressing just 20% of use cases enables automating 80% of network troubleshooting, significantly relieving your operations engineers.

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Automation

Automation of external processes or scripts to facilitate a controlled remediation and other closed-loop actions.

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Portal

360° view over your network, services and customers, with analysis and remediation tools, all on a single screen.

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Single pane of glass

The UMBOSS Portal offers tools for informed assurance actions, accompanied by operational and management reports. It acts as a centralized hub for NOC and SOC engineers, offering unified management and a consolidated view of customers, locations, services, devices, and performance metrics. Interactive dashboards visualize network health and employ smart search for seamless navigation. Troubleshooting tools ensure swift issue resolution.

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Portal

360° view over your network, services and customers, with analysis and remediation tools, all on a single screen.

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UMBOSS Architecture –

Umbrella Assurance

Consolidated data. Unified management. Umbrella insight.

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UMBOSS Brochure

Want more details before we connect? Download a brochure and learn more about UMBOSS.

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Use cases

Read how UMBOSS improves specific everyday situations in network and service assurance operations

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The Unique Efficiency of

UMBOSS – Umbrella Assurance

Umbrella resource assurance

UMBOSS offers unified management of consolidated and contextualized network and platform health data. Enhanced with resource inventory and external IT and administrative data, NOC engineers can easily make informed decisions, leading to seamless operations of their ICT infrastructure.

Umbrella service assurance

Service assurance is the cornerstone of the evolution from resource-oriented to service-focused operations. With UMBOSS, customers and their digital services take the spotlight in your assurance processes.

Automation to streamline operations

With all resource and service alarms known instantly, UMBOSS is there to automate well-established remediation, technical, and administrative processes, focusing your engineers on smart operations.

Interested in discovering more?

You can read all you want about UMBOSS, but the best way is to experience it through a demo.

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